Privacy Policy for Old House Fixer
Effective Date: September 3, 2026
Welcome to Old House Fixer, accessible at oldhousefixer.com. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and your rights as a visitor to our website.
1. Information We Collect
1.1 Personal Information
When you interact with Old House Fixer through oldhousefixer.com, we may collect personal information that you voluntarily provide, including but not limited to:
Name and contact information (email address, phone number, mailing address)
Property details and location information when requesting contractor matches
Project descriptions and renovation needs
Communication preferences and newsletter subscriptions
Feedback, reviews, and survey responses
1.2 Automatically Collected Information
When you visit oldhousefixer.com, we automatically collect certain technical information through cookies and similar technologies:
IP address and general geographic location
Browser type, version, and language settings
Device information (operating system, screen resolution)
Pages visited, time spent on pages, and navigation patterns
Referring website or source that directed you to Old House Fixer
Date and time stamps of your visits
1.3 Cookies and Tracking Technologies
Old House Fixer uses cookies to enhance your browsing experience and analyze site performance. We employ both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionality on oldhousefixer.com.
2. How We Use Your Information
Old House Fixer uses the collected information for the following purposes:
Service Delivery: To provide you with relevant content about diagnosing home repair issues, prioritizing renovation projects, and connecting you with qualified local contractors for roofing, HVAC, gutters, windows, and related services.
Contractor Matching: To facilitate introductions between homeowners and trustworthy professionals in your area based on your specific project needs.
Communication: To respond to your inquiries, send newsletters, provide project updates, and deliver information you've requested.
Website Improvement: To analyze user behavior, identify popular content, optimize navigation, and enhance the overall user experience on oldhousefixer.com.
Security and Fraud Prevention: To protect Old House Fixer, our users, and our contractor network from fraudulent activity, spam, and security threats.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Third-Party Sharing and Disclosure
Old House Fixer values your privacy and limits information sharing to the following circumstances:
3.1 Contractor Network
When you request contractor matches through oldhousefixer.com, we share relevant project details and your contact information with qualified local professionals who can assist with your roofing, HVAC, gutter, window, or renovation needs. These contractors are independent businesses, and their use of your information is governed by their own privacy policies.
3.2 Service Providers
We work with trusted third-party service providers who assist with website hosting, analytics, email delivery, customer support, and other operational functions. These providers have access to personal information only as necessary to perform their services and are contractually obligated to protect your data.
3.3 Analytics Partners
Old House Fixer uses analytics services (such as Google Analytics) to understand how visitors use oldhousefixer.com. These services may collect information about your browsing behavior across multiple websites over time.
3.4 Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
3.5 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.
We do not sell your personal information to third parties for their marketing purposes.
4. Data Retention
Old House Fixer retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
Account and contact information: Retained while your account is active or as needed to provide services
Contractor match requests: Retained for up to three years to facilitate follow-up and service quality assessment
Analytics data: Typically aggregated and anonymized within 26 months
Communication records: Retained for up to five years for customer service and legal purposes
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.
5. Your Privacy Rights
As a user of Old House Fixer at oldhousefixer.com, you have the following rights regarding your personal information:
5.1 Access and Portability
You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format.
5.2 Correction and Update
You may request corrections to inaccurate or incomplete personal information at any time by contacting us through the information provided below.
5.3 Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions (such as records we must retain for compliance purposes).
5.4 Opt-Out Rights
You can opt out of:
Marketing emails by clicking the "unsubscribe" link in any promotional message from Old House Fixer
Certain cookies by adjusting your browser settings
Analytics tracking by using browser plugins or privacy tools
5.5 Do Not Track
Some browsers include a "Do Not Track" feature. Currently, oldhousefixer.com does not respond to Do Not Track signals, as there is no industry-wide standard for compliance.
6. Children's Privacy
Old House Fixer is designed for adult homeowners and is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information. If you believe a child has provided personal information to oldhousefixer.com, please contact us immediately.
7. International Data Transfers
Old House Fixer primarily serves U.S. homeowners, and our servers are located in the United States. If you access oldhousefixer.com from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website, you consent to this transfer and processing.
8. Security Measures
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
Encryption of data in transit using SSL/TLS protocols
Secure server infrastructure with regular security updates
Access controls limiting employee access to personal information on a need-to-know basis
Regular security assessments and vulnerability testing
Incident response procedures for potential data breaches
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials and for notifying us immediately of any unauthorized access.
9. Third-Party Links
Old House Fixer may contain links to third-party websites, including contractor websites, product manufacturers, and other resources. This Privacy Policy applies only to oldhousefixer.com. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before providing any personal information.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt out of the sale of personal information (note: Old House Fixer does not sell personal information)
The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided below. We will verify your identity before processing your request.
11. Policy Updates
Old House Fixer reserves the right to update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page and may provide additional notice through oldhousefixer.com or via email. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Old House Fixer:
Email: [email protected]
Website: oldhousefixer.com
Response Time: We aim to respond to all privacy inquiries within 30 days
For specific requests related to your personal information (access, correction, deletion), please include sufficient detail to help us locate your records and verify your identity.
Thank you for trusting Old House Fixer with your home renovation journey. We are committed to maintaining your privacy while helping you diagnose problems, prioritize repairs, and connect with trustworthy contractors for all your aging house needs.